Warranties, values and commitment

Entrusting a construction project to a general contractor means entrusting tens of thousands of francs and access to your property. Trust cannot rest on promises alone: it must rest on concrete, contractual and verifiable guarantees. At Class Orga, every project is backed by a clear protection framework, built over more than 40 years of experience in the Canton of Geneva. To understand how these commitments were forged, see the history of our workshop.

What we specifically guarantee to every client:

Contractual and legal warranties

• Ten-year warranty: in accordance with Swiss standards, we guarantee the structural integrity of works and the compliance of all construction for the full applicable legal period.
• Professional liability insurance: every project is covered by our liability insurance, which protects the client in the event of damage caused during or after the works.
• Construction site insurance: coverage of site-related risks (fire, water damage, theft of materials) to secure your investment throughout the entire duration of the works.
• Retention guarantee: a percentage of the total contract amount is retained until the end of the warranty period, in accordance with SIA standards, to cover any defects identified after acceptance.

Process guarantees

• Detailed quote and fixed price: the amount is set before work begins. Any additional cost requires a written amendment, approved by you before execution.
• Acceptance report: at the end of the project, we carry out a joint inspection with you. Every reservation is recorded in writing and addressed within an agreed timeframe.
• Reservation clearance: defects identified during acceptance are rectified at our expense, within the deadlines set in the acceptance report.
• Document traceability: execution plans, material data sheets, site reports and compliance certificates are archived and handed over to the client upon delivery.

Our values in daily practice

• Single point of contact: a dedicated project manager who remains your contact from the first meeting to the end of the warranty period.
• Financial transparency: accessible budget tracking, detailed progress reports, no hidden costs.
• Post-delivery responsiveness: if a problem arises during the warranty period, we intervene without delay and without dispute.

These warranties are not optional extras. They are part of every Class Orga contract, regardless of the amount or nature of the project. This framework allows our clients to commit confidently to construction or renovation works, knowing exactly what is covered and by whom.